Care Guide

Brass possesses a unique beauty and is admired for its undeniable quality. Nevertheless, brass is subject to some natural discolouration over time when exposed to air as everyone's local climate is different. Therefore, everyone will experience different effects on their brass products.

Our brass products are coated with high-quality lacquer to act as a protective barrier and provide the longest possible life to their finish. However, nothing is absolute and even these lacquers have limitations, which means they may wear with varying amounts of use and changing environmental conditions. Brass is known to last for a long time, but its lacquered surface is not guaranteed to be an infinite protector.

Whilst some brassware is made to age and patina over time, our range is manufactured to retain its original finish. To maintain the beauty and quality of your brassware for years to come, proper care and maintenance should be routinely carried out.



  • For all in-stock items, it generally takes up to 48 hours for an order to be processed for dispatch.


  • Unless an ETA is provided, our delivery timeframe is approximately 5 - 10 business days to all metro postcodes.


  • Delivery to rural/regional areas may vary - please allow approximately 10 - 14 business days for all deliveries to regional postcodes.


  • When adding to cart, please be aware of the ETA of the product you order. A product's ETA is provided on its product page.


  • This ETA is an estimation of when that product will arrive at our warehouse. Once we have received the stock, it will generally take up to 48 hours for an order to be dispatched.


  • Please note that we are unable to guarantee delivery timeframes, and any delivery timeframes listed are an estimate. As delivery timeframes are subject to change, we strongly recommend you to avoid booking tradespeople until all items are received.


  • We ship worldwide.


Please visit our Shipping Policy for further information.


  • For all change of mind (non-faulty) returns, you have 14 days from the date of receiving your order to return any items for a refund.


  • If more than 14 days but less than 30 days have passed since you received your order, we are only able to offer store credit to the value of your order, after any discounts.


  • If more than 30 days have passed, we are unable to offer a return/refund option.


  • We do not offer change of mind returns for custom orders.

Please visit our Returns Policy for further information.